FAQs

Brand FAQs

Howyouhome and Howihome are popular hashtag being used on social media that have homeowners share about something new that have improved for their home. It could also mean a little hack or cost saving tips that they have discovered that really improve their living. Our vision is to enable home owners to be their own interior designers and cutting away every middle men so that you can build your dream home without spending a bomb. 

We are in fact first a community then a marketplace. We look into bringing hassle-free products that will help save and lower cost while improving our homes in every sense. The 3D Sound Panel is the first product we found that can decorate our plain boring walls yet help diffuse sound.

This community is for a homeowner looking to improve his home living without spending a lot of time, money and effort (because honestly, we all don't like this). We promise to share tips and tricks on home improvement, discover and review great products and get inspired by style trends so that you can achieve the above values.

You can follow us on all our social media channels
Instagram, Facebook, Youtube, Tiktok, Red 小红书 

We stand behind what we say. Our promise is to bring you quality products that you would love and till date, all of our customers are raving about it. With this confidence, we let you put it up and if after a month you don't like what you see, we will happily refund your money back to you. 

Product FAQs

The 3D Sound Panel is a decorative wall panel with acoustic properties. It is a modular panel that you can mix and match colours and shapes to create your very art designs on the otherwise plain walls. You can put them up within 10 mins without any damage to your walls. You can easily take them down and put them up again in a different design in another room or in your new home!

It is made up of high density memory foam wrapped fully by high quality PU Leather without any hard backing board used so that it can easily be trimmed by knife to fit any area.

Sound gets reflected on hard surfaces causing echoes and also through the walls by vibration. Using the 3D Sound Panels help to cushion and deflect  sound away from hitting directing onto your hard wall with its angled design surface while the vibrations may be absorbed into the foam's little air pockets to trap and diffuse the sound further. So the more of the wall is covered, the better the sound is treated. However, please note that this is not a certified sound proofing material. It can help to manage the sound but cannot fully sound proof your space.

You be surprise at how easy it is. All you need to do is take some Blutack, roll it up into a ball and stick at every corners including the center. Once done, just put it up on your wall and press it in! That's it! Here's a quick video to show you how it is done.

 

We are happy to provide you with a complimentary pack for every 10 pieces of sound panel bought so you can enjoy the sound panels as soon as you receive them! If you feel you need more, we have made it convenient for you to get extra packs here.

A few homeowners has requested for this so we have engaged top interior designers to create pre-set design bundles for you to simply follow and put it up like a easy jigsaw puzzle. If you still cannot find what you are looking for, feel free to reach out to us via our website messenger or any of our social media pages and we will do our best to help. 

 

Yes, this is light enough at 200g-500g, it can be added onto your ceiling. Due to gravity , we recommend using a permanent installation with our Wessbond glue to secure it.

We do not recommend you to add it into your bathroom because the backing of the panel is not waterproof. Water will seep into the foam which might change its shape. Also, if you are using BluTack, it is also not waterproof.

Apart from the same reason you cannot put it into the bathroom because it isn't waterproof, the direct UV light from the sun would probably change the colour and quality of the PU over time.

Using Blutack has many convenient benefit of putting it up again but if you cannot stop your kids from using it as a frisbee, you can consider using our Wessbond Magic Nails which acts like a form of superglue and permanent stick it to the wall. You can get it here

It's super easy. No detergent required. You can use a wet cloth to wipe off any dust then follow up with a dry cloth to wipe it down. For a better maintenance , you may opt to add the same leather-care lotion that you use for your sofas on this as well. 

We would monitor the inventory level of every item and colours. Once they fall below 50, we would start to bring in the stock. However, feel free in using any of our messenger on our website or social media to contact us. You can also drop us an email support@howihome.com as well so we can provide you with a more accurate date of arrival.

Yes! We do have another whole series of bigger wall panels. However, those would require your Interior Designer, Renovation Contractor or Handyman Installer to put it up as it would require more technical knowledge. Please free to have your appointed help to contact us. If not, we do have partners we work closely with as well. 

12 months from the date of purchase. You can find more details of the warranty here.

Payment FAQs

We want to make it as convenient for you as possible. We have included Visa & Mastercard Credit Cards, Paynow, GrabPay and even Hoolah! All of which are selectable at the checkout stage. Let us know what preferred payment you want and we will do our best to include them!

We know how important cashflow is, especially for home projects! Hence we have partnered up with the major Pay Later facilitators like Hoolah and Grab Paylater which you can earn Grab Points as well! Hoolah is zero interest 3 monthly instalments whereas Grab is 4 monthly instalments. All you need is sign up an account with them and you are ready to go! You can find out how Hoolah works here and Grab Paylater here. 

Definitely! This is everyone's favourite payment method nowadays! If you are using a pc , you can simply choose your favourite Paynow app to scan the QR code during checkout. However, if you are using your mobile phone, you can't scan what is on the screen. All you need is tap on the QR code to save the image and after you launch your Paynow bankup and select scan QR, you have an option to upload your QR code photo instead. Once you upload it, it will scan automatically and you are done!

Simply contact us and we will provide you a refund if your purchase is within 30 days. After updating us, send the product back to our address and we will give  you a refund via Paynow for every single piece in its original condition. Any damaged piece(s) will not be refunded.

Delivery FAQs

None! We will absorb the fees from our delivery provider and do not charge you for delivery at all. We stand behind our brand that you save money, time and effort. (Applies anywhere in Singapore except Jurong Island, Tuas or Sentosa)

Do allow us up to 2 business days to pack and arrange for delivery. After which, our delivery service provider may take up to 5 business days. They will call you before making their delivery. If there are any issues or late delivery, please feel free to contact us any time and we will track its location for you and keep you updated.

You are most welcome to do so. Please allow us up to 2 business days to pack it for you and we will contact you to arrange a time for your pick up.

If your delivery is late in any way, please feel free to contact us and we will have the delivery provider contact you directly to update you every step of the way.

If you need it within 3 business days, please contact us and we will see what we can do. Under the worst case scenario , self collection is always available.