Shipping Policy

 

Delivery Times
Standard Delivery - Every Friday, 10am-6pm
Expedited Delivery - 2 to 3 working days

Delivery Fees
Flat Rate of $10 island wide except offshore islands : Pulau Ubin, Pulau Tekong, Jurong Island, Sentosa Island, etc.
Free Standard Delivery : above $200 spending
Free for Self Collection : Monday to Friday, 9am - 6pm at 53 Ubi Ave 1, #05-16 Paya Ubi Industrial Park, Singapore 408934

 

Order Cancellation
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. Once an order is out of our premises, we incur fees that we cannot reverse nor refund.

 

Countries
Please contact us at enquiry@howihome.com if you require international shipping. We can arrange to ship internationally, provided the delivery destinations are serviced by couriers companies. 

Delays
We will not be held responsible for any delays that are out of our control. (e.g. customs delays / holiday or peak period congestion / bad weather conditions etc.) We seek your patience and understanding.

Lost orders for International Shipping
We are not responsible for your order or package once it transfers to the shipping courier, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. You will not be refunded for the purchase from us if the shipping courier loses the package.